LogoKemo Pro Docs
LogoKemo Pro Docs
Homepage

Why Is The Battery Not Charging?

Troubleshooting steps for Kemo Pro battery charging issues, including insulation strip and charger checks.

Troubleshooting battery charging issues

If your battery is not charging, follow these troubleshooting steps:

1. Check the Insulation Strip

Has the insulation strip been removed? Check for a transparent or black insulating strip on the bottom of the battery. Ensure it has been removed before attempting to charge.

2. Try a Different Charger

Has the battery charged successfully before? Consider trying a different charger to determine if it's a charger issue.

Charging Time

Typically, it takes about 14 hours to fully charge using a 5V1A charger.

Table of Contents

Troubleshooting battery charging issues
1. Check the Insulation Strip
2. Try a Different Charger
Charging Time